Refund policy
Return & Refund Policy
At Coryka, we want you to be satisfied with your purchase. If you are not satisfied with your order, you may request a return within 30 calendar days of the date your order was delivered.
1. Return Eligibility
We accept returns for both defective and non-defective products, including cases where you simply change your mind about your purchase.
To be eligible for a return, the item must:
- Be returned within 30 calendar days of delivery.
- Be in its original condition.
- Be unused, unworn, unwashed, and free from stains, odors, or other signs of use.
- Include the original product packaging and tags, when applicable.
- Be purchased directly from Coryka.
2. Items That Are Not Eligible for Return
We may not accept a return if the product has been used, washed, damaged after delivery, altered, or returned without the required original packaging or tags when applicable.
Products that are not eligible for return will be sent back to the customer, and no refund will be issued.
3. Return Request
To request a return, please contact us at service@coryka.com within 30 calendar days of delivery.
Please include the following information in your return request:
- Order number
- Name used for the order
- Email address used for the order
- Product name
- Reason for the return
- Photos of the product if it is damaged, defective, or incorrect
We will provide return instructions after reviewing your request. Please do not send a return to the company address or any other address without receiving return instructions from us first.
4. Return Shipping Costs
For returns due to a change of mind, incorrect selection, or other reasons not caused by Coryka, the customer is responsible for the return shipping cost.
If you receive an incorrect, defective, damaged, or materially different product from what you ordered, Coryka will provide a return shipping solution at no cost to you.
We do not charge a restocking fee.
5. Return Method
Returns are accepted by mail only. Customers must use the return instructions provided by Coryka.
6. Refunds
Once we receive and inspect the returned product, we will determine whether the return meets the requirements of this policy.
If the return is approved, the refund will be issued to the original payment method used for the purchase.
Refunds are generally processed within 5 business days after the returned product has been received and approved.
After we process the refund, the time required for the funds to appear in your account may vary depending on your payment provider or financial institution.
7. Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or contains the wrong product, please contact us at service@coryka.com within 30 calendar days of delivery.
Please provide your order number and clear photos showing the issue. After reviewing the information, we may provide a replacement or a full refund, depending on the circumstances.
For confirmed damaged, defective, or incorrect items, Coryka will cover the applicable return shipping cost.
8. Refund Amount
For an approved return, the refund will cover the purchase price of the returned product.
Because standard shipping within the United States is provided free of charge by Coryka, there is no standard outbound shipping fee to reimburse for standard orders.
Return shipping costs paid by the customer for voluntary returns are not refundable.
9. Return Processing
Customers are responsible for securely packaging returned items. Coryka is not responsible for products lost or damaged during return shipping when the customer is responsible for arranging the return.
We recommend using a trackable shipping service and keeping the return shipment receipt until the refund has been completed.
10. Exchanges
We do not currently offer direct product exchanges. If you need a different product, size, or style, please return the original item according to this policy and place a new order.
11. Late Returns
Return requests received more than 30 calendar days after delivery may not be accepted, except where required by applicable law.
12. Contact Us
If you have questions about returns or refunds, please contact us:
CORY HIKA GL INC
134 W MAIN ST
WORTHINGTON, PA 16262
United States
Email: service@coryka.com
We will respond to return and refund inquiries as soon as reasonably possible.